Returns & Exchanges

At Plantoria Pure Inc., we stand behind the botanical integrity of our products and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange for a full refund.

Return Process

• 1.
  Initiate Your Request

  Email our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring that at least 50% of the product remains to be eligible for a refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our laboratory inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.